Privacy Policy for Mask Control Systems

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Effective Date: 06.01.2025

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Mask Control Systems is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our products and services. Please read this policy carefully to understand our practices regarding your personal information.

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1. Information We Collect

We collect the following types of information:

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a. Information You Provide to Us

• Contact Information: Name, email address, phone number, company name, and mailing address.

• Account Details: Login credentials, preferences, and other account-related information.

• Support Requests: Information shared through inquiries or customer support communications.

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b. Information Collected Automatically

• Website Usage Data: IP addresses, browser types, operating systems, and pages visited on our site.

• Cookies and Tracking Technologies: Information gathered through cookies and similar tools to enhance user experience and analyse website performance.

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c. Information from Third Parties

We may receive information from trusted partners or service providers to supplement your data.

 

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our products and services.

• Respond to inquiries, support requests, and feedback.

• Send updates, newsletters, and promotional materials (if you opt in).

• Analyse website usage and improve user experience.

• Ensure compliance with legal obligations.

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3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

• Service Providers: With third-party vendors to help us provide services (e.g., hosting, analytics, or marketing).

• Legal Compliance: To comply with laws, regulations, or valid legal requests.

• Business Transfers: In the event of a merger, acquisition, or sale of company assets.

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4. Data Security

We implement industry-standard security measures to protect your data. However, no method of data transmission or storage is 100% secure. By using our website and services, you acknowledge and accept this risk.

 

5. Your Choices and Rights

You have the right to:

• Access, correct, or delete your personal information.

• Opt out of marketing communications by following the unsubscribe link in our emails.

• Disable cookies through your browser settings, though this may limit functionality.

To exercise your rights, please contact us at sales@maskcontrols.com

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6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal information.

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7. Children's Privacy

Our website and services are not directed at children under 13 years of age. We do not knowingly collect information from children. If you believe we have inadvertently collected such information, contact us to have it removed.

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8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date." Your continued use of our services constitutes your acceptance of the updated policy.

 

 

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If you have any questions or concerns about this Privacy Policy, please contact us at:

Mask Control Systems
Email: sales@maskcontrols.com
Phone: 01884 325446

Address: Unit 11, Saunders Way, Kingsmill Industrial Estate, Cullompton, EX15 1BS

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This Privacy Policy ensures compliance with applicable laws and demonstrates Mask Control Systems' commitment to protecting your privacy.